NEHAWU and others v Avril Elizabeth Home
NEHAWU and others v Avril Elizabeth Home deals with
the review of an arbitration award, but in the course of
its judgment, the Labour Court made some important
comments on procedural fairness in dismissals for
misconduct. The arbitrator (a CCMA Commissioner) had
held that a dismissal was procedurally unfair because a
disciplinary enquiry had been chaired by a subordinate
to the CEO of a charitable institution, in circumstances
where the CEO had been the complainant. This, said the
Commissioner, gave rise to an apprehension of bias to an
extent that it could not be said that the disciplinary
hearing was fair.
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Management of incapacity caused by ill
health |
This is a discussion of the award in
National Education Health and Allied
Worker's Union ("NEHAWU") on behalf of Lucas
and the Department of Health (Western Cape
[2004] 25 ILJ 2091 (BCA). In this matter the
Applicant had been employed as a general
worker in the nursing department of the
hospital operated by the Department of
Health. After being injured on duty she
could no longer be able to bend or lift
heavy objects and was transferred to the
clerical department while she was being
assessed. She did not cope well there the
other employers were unhappy that her work
output was low and that she received special
treatment. After an unsuccessful application
for a more senior administrative post her
superintendent applied for her discharge for
incapacity in terms of the Public Service
Act 1994 but the department required that
she be assessed by a specialist and by an
occupational therapist. She was "advised" by
her union and refused to be seen by the
occupational therapist. Subsequent thereto
her employment was terminated for incapacity
due to ill health or injury. The
Department's code incorporated the Labour
Relations Act Code of Good Practice and the
employer purported to have complied with the
terms of items 10 and 11 thereof. In
determining the fairness of the dismissal
the arbitrator noted that the Code of Good
Practice in the Employment Equity Act 55 of
1998 was far broader than the Labour
Relations Act Code in respect of impairments
that amounted to a disability. In that,
where impairment amounted to a disability
under the Employment Equity Act the employer
was entitled to reasonable accommodation.
The arbitrator adopted a purposive approach
that the general objective of the statutory
arrangements in both the LRA and the
Employment Equity Act was to promote
procedural and substantive fairness in
relation to people with disabilities and to
encourage employers to keep people with
disabilities in employment if there is good
reason to be accommodated. The arbitrator
was of the view that the general concept of
fairness required an employer to consider
whether a particular employee was a person
with disabilities under the Employment
Equities Act in determining whether there
was a sufficient, valid and fair reason to
terminate employment. The arbitrator's view
was that even in circumstances where the
employee had not specifically sought special
treatment with reference to the Employment
Equity Act and claimed the status of the
person with a disability, The above ought to
be taken into consideration. The Arbitrator
made a point that disability status is not
to be considered only as a weapon to claim
special treatment under the affirmative
action provisions in chapter 2 of the EEA
but that it should also be considered as a
shield to protect the person who has a
disability from being dismissed from
employment for a reason related to that
disability. In this case it was common cause
that the employee lived with incapacity on
the grounds of ill health or injury within
the meaning of item 10 of the Labour
Relations Code. After considering the
evidence the arbitrator however found that
she also fell within the definition of
people with disabilities as defined in the
Employment Equity Act. On perusal of the
evidence it was found that the employer had
attempted to accommodate the employees
disability in terms of Section 10 in terms
of the Labour Relations Act rather than as
an employee with a disability in terms of
the Employment Equity Act. The arbitrator
considered which procedure would have
produced a substantively fairer outcome for
the Applicant and concluded had the parties
followed the Employment Equity Act Code and
the Technical Assistance Guidelines on the
employment of people with disabilities at an
early stage they all would have informed
themselves, worked together and identified
possible accommodation. Having considered
the extent of the employer's duty to make
reasonable accommodation for the employee,
the arbitrator found insufficient evidence
that the employer had considered any
reasonable accommodation in relation to this
rule or the nursing department but all in
relation to a clerical job for which she was
in any event not qualified. What this means
is that more than only looking at
alternatives, the employer must also try and
"create " a suitable role for the ill
employee. What this award raises is that
compliance with the Labour Relations Act
Code may not be sufficient in instances
where ill health leads to disability. The
LRA Code requires employers to look for
suitable alternatives adapt the employee's
current role where possible to accommodate
the employee's circumstances. With the
general notion being that if the employer
complied, the termination is viewed as being
fair both substantively and procedurally.
Under the Employment Equity Act Code however
and in particular item 11 which is a
guideline on retaining people who became
disabled during employment, employers are
required to assess if the disability can be
reasonably accommodated and the employer is
enjoined to explore the possibility of
alternative reduced work or flexible work
arrangements. The technical assistance
guidelines on the employment of people with
disabilities have been published and require
the employer to engage in the various steps
viz. clarification of work limitations;
development of job modification; return to
work options etc. This requires that there
should be consultation with employees and
that supervisors must feel comfortable and
ensure that they understand the nature of
the employee's work limitations and that
both parties must have a stake in the
success of any job modification and all
return to work plans. What this entails is
that the employer together with the affected
employee need to look and investigate the
ways of modifying the work environment and
investigate whether or not there are any
other ways in which the work can be done
moving away from the traditional ways in
which specific work had been done. It is
submitted that this imposes a much more
onerous duty and has the effect of
broadening the employer's requirements for
fairness in circumstances of ill-health
terminations. It is suggested that employers
should familiarise themselves with the
Employment Equity Act Code and indeed the
technical assistance guidelines when dealing
with and indeed managing ill-health
incapacity. It is also advised that even
when the process has been followed to the
latter, it is important to hold "that last
meeting " to hear the employee out before a
notice of termination is given.
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Unfair Dismissal |
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This guide to the law of unfair
dismissal, now in its third edition,
explains the law with authority and in plain
language. It is a guide, for trade unionists
and employer representatives (and their
legal representatives), HR practitioners and
law students. The authors answer the
following questions - who is an employee?;
what is a dismissal?; what are the
requirements for a fair dismissal?; what are
employers' and employees' respective rights
and obligations?; if I have been unfairly
dismissed what procedures do I follow, and
what are my remedies?
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